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September 4, 2009 By Susan Barr Leave a Comment

20 Questions to Improve Team Performance

Is your team struggling or are they performing at peak levels? Are they mired in conflict and gossip? Are they competing or are they collaborating?

Henry Ford said “Coming together is a beginning; keeping together is progress; working together is success.”

Whether your team works remotely from virtual offices or together in the same office, the group will function better when you take steps together to answer the following:

1. Why does this organization exist?
2. Who do we serve?
3. What are our shared objectives?
4. What do we believe in?
5. What is our team contribution to our organization, community, customers, owners, employees?
6. What is our individual contribution to the team, community, customers, owners, employees?
7. What values direct our decisions and inform our business practices?
8. What principles guide our interactions with customers, suppliers, employees, shareholders?
9. What do we expect of one another?
10. How will we communicate with one another?
11. What methods will we use to communicate?
12. How often will formal communication take place?
13. How will we handle conflict?
14. How will we utilize the chain of command?
15. How will we resolve differences?
16. How will we challenge one another?
17. What does each individual contribute to the objectives?
18. Who needs to be involved in decisions?
19. Who makes final decisions?
20. How will we hold each other accountable?

Shared commitment to common purpose, core values, communication norms, defined roles and responsibilities, and a culture of mutual respect, accountability and responsibility can turn a dysfunctional team into a high performance team. Achieving buy-in to the above questions accelerates the progression of a team from the formative stages with a strong foundation upon which team synergy and peak performance can be built.

Filed Under: Achieve!, Forward Momentum, Get Profits, Strategic Thinking Tagged With: leadership, synergy, team norms, teamwork, vision

August 20, 2009 By Susan Barr 1 Comment

Five Tasks in the Morning

blue nights_3232939922_lLast week, I read an article by Chris Brogan entitled “Five Tasks in the Morning” which has me thinking about the importance of self-discipline for business and personal success. Chris Brogan’s article is a description of the 5 social media actions he takes every morning to begin his work day. It’s a great starting point for those who want to learn from the best on how to manage social media for their business. Chris is unquestionably one the real “experts” in a world overrun by “social media experts”. However, what strikes me about this post has nothing to do with social media.

For me, the real meaning in Chris’ post has to do with discipline, being successful, being the best, and achieving your goals. As Jim Rohn says, “Discipline is the bridge between goals and achievements”.

When I think about the truly successful people I know, they all have one thing in common. They have a short list of daily habits that they execute every day. Their personal lives are framed by a handful of daily habits such as: 1. Prayer; 2. Exercise; 3. Healthy meals; 4. Dinner with family; 5. 8 hours sleep, to name a few. In their work lives, successful people can describe a structure of habits such as: 1. Reading newspapers; 2. contacting sales leads; 3. checking sales numbers; 4. reviewing goals; 5. measuring progress, and so on.

For another reflection on the subject David Campbell offers, “Discipline is remembering what you want.” In running your business, are you focusing your time and energy on what you want? If someone asked you the keys to your success, could you author an article entitled “Five Tasks in the Morning”?

If not, spend some time with your business mission and vision. Brainstorm a list and narrow it down to a top five for your business. If you start every day with those “5 Tasks in the Morning”, imagine the difference it will make to your business.

Filed Under: Achieve!, Forward Momentum, Get Profits, Lead with Vitality! Tagged With: leadership, small business, small business productivity, success

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